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How it works
Get Started
Click the Book an Appointment button and request an appointment in a few easy steps.
Get Connected
Our doctors will provide you with an end-to-end experience through diagnosis, assessment, treatment plan, notes, and forms.
Get Better
Receive referrals, requisitions, and any other forms, all available online. We have you covered.
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Healthcare - made simple
- Visit a doctor, right at your fingertips
Visit a doctor, right at your fingertips
No more waiting rooms! You won’t have to leave your bed when you are sick. Our doctor’s will provide you with an end-to-end experience through diagnosis, assessment, treatment plan, notes and forms.
Book An Appointment
No hidden fees
Private Insurance & Health Spending Accounts
Receipt provided for reimbursement. Coverage and eligibility vary by insurer.
British Columbia Residents
All B.C. residents are covered with a valid and unexpired MSP card.
Uninsured services
Some services are not covered by provincial or private insurance and may require extra charges at the end of your appointment.
Uninsured Service List
Testimonials
What patients are saying about MD Connected
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Frequently Asked Questions
You ask, we answer
If you have additional questions,
please visit the FAQ page
MD Connected is a leader in virtual healthcare. We have over 5 years of experience conducting telemedicine and virtual visits with hundreds of thousands of visits completed to date. We focus on the patient’s experience and have the highest standards for our team of medical practitioners. We offer convenient hours, a diverse group of practitioners, and physical locations.
All B.C. residents are covered with a valid and unexpired MSP card. If you do not have health coverage though the provincial plan, private insurance is accepted. If you have neither, appointment costs start at $50. Some services offered are not covered by MSP or private insurance. Check our list of uninsured services for more information.
All medical documents will be securely sent to the email provided during registration. If you do not receive your medical document on the same day of your consultation, please email us at mydoc@mdconnected.ca or use the chat function in the bottom right corner of the website and we will gladly assist.
MD Connected has industry leading wait times due to our large roster of medical practitioners. However, wait times will vary by location. To get an estimate feel free to message us on our webchat.
Virtual appointment hours in B.C. are 9 am – 5 pm, 7 days a week.
UPDATED PATIENT PORTAL
MD Connected and TelemedMD have come together to create an improved patient experience and app. It is easier than ever to access a doctor or specialist.
If you are an existing MD Connected patient, we have already created your account for you. You simply need to access it by resetting your password with the “Forgot Password” button using your registered email.
For all new patients, please click the “Log In/Register” button and follow the steps to create a new account.
University Health Insurance Plan (UHIP)
University Health Insurance Plan (UHIP)
1. Have your UHIP Member ID and Policy # available so the MD Connected patient care team can verify your coverage eligibility.
2. Please complete the UHIP claim authorization form provided below and email it to admin@mdconnected.ca.
Guard.Me International Insurance
1. Have your Guard.Me policy card ready so the MD Connected patient care team can verify your coverage eligibility.
2. Please complete the MD Connected authorization form provided below and email it to admin@mdconnected.ca.
MSH International (Intrepid 24/7)
1. When using this service, you or your guardian can call Intrepid 24/7 prior to seeking an appointment, and their customer care team will direct you to a contracted clinic.
2. Intrepid 24/7 will fax over the pre-authorization forms. If the forms have not been received by MD Connected you must call the insurer to fax the Verification of Benefits to us.
3. You or your guardian must present your Intrepid 24/7 policy card upon arrival so that our patient care team can verify that you have eligible coverage and sign the authorization forms.
Blue Cross (IFH Refugee)
1. You must provide one of the below forms. As long as you have coverage, which can be validated by an MD Connected customer care team member, your visit can proceed.
a. A refugee protection claimant document (RPCD) with photo.
b. An interim federal health program certificate (IFHC).