Thank you for submitting your virtual visit request.

  1. If you have requested a video consultation you will get a second email with an invite link, to facilitate the consultation. We ask that you log in a few minutes before the visit to test your video and audio connection.
  2. Prior to your specialist appointment, a Care Coordinator will call you to review and confirm your information for the appointment, including obtaining your preferred pharmacy. The doctor will contact you shortly after speaking to the Care Coordinator.
  3. When the Doctor is ready to see you, they will join you through the link for video consultations. In some cases, doctors may run a few minutes behind so please continue to wait until they join the consultation.


You can find answers to your questions in our FAQ section.

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